Privacy Policy

We collect details you provide while using New-Mart — such as name, phone number, email, delivery addresses, and order history.

Technical data like device type, browser, and approximate location may also be collected to improve performance, security, and delivery accuracy.

Your information helps us process orders, arrange delivery, process payments, send order updates, and provide customer support.

We may also use anonymised insights to improve product availability, store operations, and overall shopping experience.

We share limited data with trusted partners only when needed — for example delivery partners, payment providers, and service vendors who help operate the platform.

We do not sell your personal information. Partners are expected to use shared data only for the services they provide to New-Mart.

We use reasonable technical and organisational safeguards to protect your information against unauthorised access, loss, or misuse.

While no online system is fully risk-free, we continuously improve our security practices as our platform grows.

New-Mart may use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used.

You can control cookies through your browser settings. Disabling some cookies may affect login, cart, or personalisation features.

You can update profile details and addresses from your account. For data access or deletion requests, contact us with your registered phone or email.

We may retain certain records as required for legal, accounting, fraud prevention, or order fulfilment purposes.